By placing an order with Hornby Train Restorations you agree to be bound by the following terms and conditions. We reserve the right to modify these terms and conditions and you agree to be bound by any such revisions for any further orders placed. All goods and services provided by Hornby Train Restorations must be used for their intended purpose.

Prices
The prices of the goods and services shall be the price listed on our website (or otherwise agreed in writing) on the date of your order. All of our prices are in UK Pounds Sterling (GBP) and must be paid in full, including any delivery charges. You and not Hornby Train Restorations are responsible for any applicable customs duties or taxes in your own country.

Ordering
No on-line order will be deemed accepted for execution until payment has been received. The right to supply all or part of the order is reserved at all points in the order process. There is a minimum order value in operation.
Goods are normally dispatched within 4 working days but please allow up to 7 working days to include the delivery time.
You will be notified of any goods temporally out of stock and given an estimate of order despatch date. An order confirmation email will be sent to the email address given with the order.

Payment
We accept payment by credit/debit cards via PayPal. However, we can also accept cheques in GBP payable from a UK bank. Clearing of cheques through the banking service is guaranteed as being 10 working days or less. We can also accept payment by Postal Orders in GBP and cash in GBP. We advise postal insurance is used if cash or uncrossed Postal Orders are sent by post.

Delivery
Delivery of goods shall be made to the address specified by you at the time of ordering. We will make every effort to deliver within the times specified, but delivery times quoted are approximate only and we cannot be held responsible for inconvenience arising because of factors which could reasonably be considered to be outside our control. We strongly advise that if goods are required for a specific date they are ordered in advance to avoid any disappointment. Risk of damage or loss of the goods shall pass to you at the time of delivery to the specified delivery address.

Guarantees and Refunds
We uphold all relevant UK trading laws and nothing contained herein affects these rights.
If there is a problem with your order notify us immediately. We will exchange or refund goods which are faulty, supplied in error or damaged. Under these circumstances we will refund your return postage. If you wish to return goods for any other reason, outside of rights bestowed by law, this is entirely at our discretion and if offered may be subject to a re-stocking charge. We will not refund the original order post and packing cost or the return postage cost in these circumstances. Used items are not accepted for return unless they have become faulty within the warranty period.
No refund will be given until the goods are returned to Hornby Train Restorations.
Any goods or services provided that can be considered unique or custom cannot be refunded unless the goods are faulty, supplied in error or damaged.
We pack all orders to give adequate protection through the shipping process. We cannot be held responsible for any goods lost or damaged by the postal service. Additional postal insurance is available on request, charges will apply. Orders sent with ‘Signed For’ (Recorded) delivery within the UK are insured by Royal Mail to a value of £30 GBP.

Privacy
It is a requirement of the order process to provide your e-mail address and postal address. Such details are held indefinitely unless you request us to remove them. We do not pass on customer details to any external businesses or individuals.
We do not hold credit/debit card details and these details should not be sent directly to Hornby Train Restorations. Credit/Debit card details should be sent to PayPal only.

Choice of Law
These Terms shall be governed by and construed in accordance with UK Law.

Copyright
All information, including images, on this website are copyright owned by Hornby Train Restorations and Classic Toys Limited. Re-use of information and images from this website is strictly prohibited unless permission is granted by Hornby Train Restorations. All images can be purchased at £10 each for unlimited use. Please contact us to purchase the rights to use an image. Should you choose to use images or other copyright material without prior approval and payment you are agreeing to a cost of £1000 for each piece of copyright material. Payment must be received within 10 working days from the date of invoice.